Base Hospitality Knowledge Certificate
This course requires an enrolment key
The base course has been designed to ensure you learn the key elements of this exciting and fascinating industry. The modules showcase a complete understanding of the guest and how important they are for the business and how to effectively communicate with them.
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Host Knowledge Certificate
This course requires an enrolment key
The Host Course will focus on the specific skills and knowledge you will need to excel in the host/ess position, allowing you to be confident in your new surroundings. The actual Host module will outline a typical day of the host, focusing on the many tips and tricks of the position.
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Busser Knowledge Certificate
This course requires an enrolment key
Many of the busser duties require specific skills which these modules will show you. The busser position is an essential supportive role ensuring the service cycle runs smoothly. You will be working closely with many other staff members, so understanding how your role affects others will make you a respected team member.
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Food Runner Knowledge Certificate
This course requires an enrolment key
The Food Runner course is essential for those wanting to move into a Server position. You must learn what the menu dishes look like, what the ingredients are and how they are made to be confident when taking orders from guests. You must also learn how to carry plates of food in your hands and on trays.
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Server Knowledge Certificate
This course requires an enrolment key
Being a professional server can take years. You must learn a lot and be confident when interacting and communicating with the guest. To do this, it is essential you learn all the skills and techniques of the position so it becomes second nature. These modules will provide you with the knowledge and skills that professional servers already know, allowing you to become a successful server quicker than ever.
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Bartender Knowledge Certificate
This course requires an enrolment key
Being a bartender in a restaurant, you must be skilled in all the other roles before becoming a bartender. It must be second nature at this point. You must be able to work under stressful situations while maintaining composure as you work directly in front of the guest